"We arrived at 1pm and were told our room would be available at 2pm. Then more guests arrived and they too were told their rooms would be available at 2pm. I mean, you can't have 3 rooms all done at the same time so if you don't want folks checking in before 2pm, just say so.
We requested help with our luggage as we didn't want to drag our bags from the parking lot to the reception (a few mins walk on very bumpy, cobbled grounds), and had to wait a good 15mins for the "bellboy" to show up,...
"We arrived at 1pm and were told our room would be available at 2pm. Then more guests arrived and they too were told their rooms would be available at 2pm. I mean, you can't have 3 rooms all done at the same time so if you don't want folks checking in before 2pm, just say so.
We requested help with our luggage as we didn't want to drag our bags from the parking lot to the reception (a few mins walk on very bumpy, cobbled grounds), and had to wait a good 15mins for the "bellboy" to show up,...
Ruba