Impeccable guest service is at the heart of every 5-star hotel in Merrill. From the minute you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massages. In addition, hotels have to feature top-rate amenities to obtain a 5-star rating. These can include luxury baths, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.