Exemplary guest service is the foundation of every 5-star hotel in Max. From the minute you step through the door, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massages. On top of that, hotels have to offer top-rate conveniences to qualify for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.