Faultless guest service is integral to every 5-star hotel in Maima. From the second you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. Plus, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, a wellness center, pools, gastronomic restaurants and knowledgeable concierge.