"El personal muy atento y amable. Pero el hotel nos dejó algo fríos siendo un 5* vimos detalles que no esperábamos en un hotel de estas características. A nivel de enseres del baño, vimos mucha escasez, tuvimos que pedir ciertas cosas como cepillo de dientes, etc. creo que había ciertos detalles algo descuidados para ser un hotel de este rango. Por lo demás todo bien. Buffet bueno y van variando."
"Hotel is rather 3 star than 5. The rooms and bathrooms aren’t clean … dirty towers and bedsheets arent changed as expected. Asked for a super king bed at the booking and later via the chat but instead we got two single… that weren’t too comfortable either. The staff was excellent and I would not say a bad word.. same as the ammenities at the site were really good. Really nice stay but would pick a different hotel next time."
"Overall a very clean property, well maintained and the service provided by the staff was excellent. The unique amenities such as the Suru bar and the standalone restaurants meant you never get bored! And there is a overall very relaxed atmosphere, which is needed for a amazing beach stay!
I couldn’t recommend this hotel any more! Perfect for our stay in Gran Canaria"
"Très bon hébergement dans un environnement exceptionnel : jardin magnifique
Bonnes prestations
Bémol : grosses problématiques de disponibilité de stationnement et solutions insuffisantes de la part de l’hôtel"
"The rooms were beautifully cleaned, plenty of clean towels.
The staff went over and above to help. And fulfil your needs.
Breakfast and dinner was truly enjoyable with every food you could possibly want, fresh and plentiful.
The hotel was truly relaxing, with a beautifully calm and relaxing feel. "
"Arrived on late Thursday morning on 14th May. Stood outside for 6 minutes before the virtual receptionist let us in. We had to wait till approximately 2.30 to get into our room. The resort was not busy so cannot see why we couldn’t have obtained our room earlier. We were informed that the rooms only get serviced every other day which we thought was a bit strange as every other apartment/ hotel room we have stayed at has always been serviced everyday day with beds made, bathrooms cleaned and...
"There isn’t much luxury, this is no where near five star standards. My average nightly rate was €160 per night.
The rooms / apartments are very spacious, but are really starting to feel tired and need someTLC.
My main issue was that the shower didn’t drain effectively, which caused the whole bathroom and part of the hallway to flood.
I sent an email am to ask for it to be addressed, the sent a maintenance person in the next morning, however no change.
Housekeeping mentioned that maintenance...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن لوس بالميتوس
حان وقت التخطيط لرحلة! اكتشف المتنزهات الطبيعية في وجهة لوس بالميتوس.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
