البحث عن فنادق بتصنيف 5 Star في لوس أنجلوس من SAR 738

"arrived at 4pm for scheduled check in time, room wasn't available till 5:45pm. Luggage was supposed to be delivered to room, called front desk said it would be dealt with.Two hours later went to desk had luggage located took to room myself"

"I think there needs to be an additional coffee shop. There was a 15min wait just to order at the giftshop and a 30 min wait for the terrace. Coffee in the room in fine but when I'm at a resort in the am I want to walk the grounds and go out to get a specialty coffee. There was a really nice woman at the tea parlor area that made complementary coffee for us, which was very sweet and a testament to the staff leadership. Also there should be french fries at the Royce poll haha. Other than that,...

"Not up to regular Ritz Carlton standards. Would not stay there again"

"Habitación limpia y muy confortable , el personal súper amable y la comida deliciosa . Muy muy recomendable . 10/10"

"clean the vents, do maintenance of old fixtures in the bathroom"