Flawless guest service is the defining feature of every 5-star hotel in Lontras. From the instant you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massage treatments. On top of that, hotels have to feature top-rate conveniences to be entitled to a 5-star rating. These can include luxury bathrooms, spas or saunas, pools, gourmet kitchens and knowledgeable concierge.