"Overall, the resort is beautiful. I’m not sure if it’s just the culture or if the staff needs additional training in responding to guest requests in a timely fashion. Service at breakfast was exceptionally slow. The wait staff didn’t always understand English. The menu listed that eggs could be made to order however, it didn’t matter how we ordered them they always came scrambled. The espresso machine was broken our entire stay. The cleanliness our unit was just OK. Housekeeping only came once...
"Overall, the resort is beautiful. I’m not sure if it’s just the culture or if the staff needs additional training in responding to guest requests in a timely fashion. Service at breakfast was exceptionally slow. The wait staff didn’t always understand English. The menu listed that eggs could be made to order however, it didn’t matter how we ordered them they always came scrambled. The espresso machine was broken our entire stay. The cleanliness our unit was just OK. Housekeeping only came once...
Erin