"The person at the front desk who checked us in was rude and abrupt. She acted like we were bothering her.
I called again on the day of check out to kindly request valet to bring our car to the front and for a cart for our luggage. She was rude again and pretty much hung up the phone on me. Everything else was excellent. This is our go to hotel for a quick getaway and we really enjoy staying here each time we come. I encourage management to please train that staff better."
"The person at the front desk who checked us in was rude and abrupt. She acted like we were bothering her.
I called again on the day of check out to kindly request valet to bring our car to the front and for a cart for our luggage. She was rude again and pretty much hung up the phone on me. Everything else was excellent. This is our go to hotel for a quick getaway and we really enjoy staying here each time we come. I encourage management to please train that staff better."