Impeccable guest service is the defining feature of every 5-star hotel in Elbow. From the instant you arrive, staff are at your beck and call, whether recommending activities and tours or providing in-room massage treatments. Additionally, hotels have to feature top-rate amenities to qualify for a 5-star rating. These can include luxury bath products, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.