Flawless guest service is integral to every 5-star hotel in Covington. From the moment you enter the lobby, staff attend to your every whim, whether recommending activities or providing in-room beauty treatments. Plus, hotels have to feature top-rate conveniences to meet the standard for a 5-star rating. These can include deluxe baths, on-site spa facilities, pools, fine dining restaurants and knowledgeable concierge.