Exceptional guest service is integral to every 5-star hotel in Carrie. From the second you arrive, staff cater to your every need, whether answering room service calls 24/7 or providing a turn-down service. In addition, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.