In Alfred, a hotel must offer a specific level of high-end conveniences to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer additional touches like a welcome gift.