"I have stayed here a couple of times when catching early morning flights. During my previous visit, I was appalled by the shockingly rude behavior of a staff member; despite the hotel being at fault, he repeatedly clicked his tongue while solving an issue in annoyance, and in addition, he spoke in an extremely overbearing, commanding tone to an elderly American couple who were confused about the "Wing" and "Floor" layout. I was relieved not to encounter that rude staff member this time, but the...
"I have stayed here a couple of times when catching early morning flights. During my previous visit, I was appalled by the shockingly rude behavior of a staff member; despite the hotel being at fault, he repeatedly clicked his tongue while solving an issue in annoyance, and in addition, he spoke in an extremely overbearing, commanding tone to an elderly American couple who were confused about the "Wing" and "Floor" layout. I was relieved not to encounter that rude staff member this time, but the...
Momoyo