"Disappointed with the check in and lack of explanation of things and rude staff. We went back later to get more information and the new person was very helpful. The place is a very cool concept."
"Great hotel and knowledgeable staff. We had a front desk person, which is from the Philippines and recommended great restaurant and helped us on our extended stay."
"This place was absolutely beautiful! The entire staff was so helpful and friendly. A special shout out to Francesca and Leonardo! I would highly recommend this hotel if you are planning to visit Florence!"
"Stayed here for 5 nights. Everything here was very nice. Our maid was very sweet and spoke rapidly to us in Italian thinking that we understood every word 😂. The main reason I rated this 4 and not 5 stars was that the breakfast buffet never changed. It was good…but got boring."
"Space was small and the air con is central. We did not have control of the air con and had to call the reception each time we needed to alter the temperature."
"Laundry was very important while traveling. Room was clean, hotel was clean and well kept.
Breakfast was good.
The staff was the best part, the hotel had kind and helpful persons at all points of contact. Front desk was staffed with kind and welcoming people. The pool bar we encountered 2 different people during our 3 day stay. Both were exceptional.
Daniel and a woman whose name I don't recall but started with a V. are the kind of employees who reflect very well on your facility and I hope they...
"While the staff was wonderful and helpful, there were some issue with the room. The bed was very uncomfortable as the “mattress” was extremely thin and therefore made it uncomfortable to sleep on. Additionally, the house keeping did not restock items in the room, such as creamer, etc, which didn’t allow me to enjoy the terrace with a cup of tea or coffee in the morning."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.