البحث عن فنادق بتصنيف 4 Star في Shell Key Preserve من SAR 378

"Elevators were very slow, half weren't working. A lot of activities for kids and adults. Room was clean upon arrival. Drinks at the bar were pricey. I had asked for no housekeeping the last 2 days yet they came anyway. Laundry room was flooded, i told maintenance crew but they didnt seem to be concerned. At 657a, I heard banging, hammering and drilling going on upstairs, which definitely wasn't appreciated."

"I booked a king size oasis room and they gave me a run down king size. Called the front who said because I booked through Expedia it’s not the actual room that was shown it was just the category - king size room. That’s complete and utter trash. I stayed the night previously in a very nice and well priced marina view with upgraded room amenities. Figured the king size would be better given the hire pricing etc but they gave us one of the worst rooms on the property. But front desk said the...

"Kids love the place, as an adult I had higher expectations. The trip was not bad but not great."

"I bit disappointed with my room. The keypad for my door wasn’t working on the first day. The telephone in the room never worked even when it was replaced. The room service tv app never worked so you have to go downstairs to order food to your room. One of the drawers in the room wouldn’t close so it was open throughout the stay. The toilet tissue holder was broken. Breakfast was 6/10 Staff was very friendly 10/10 Fitness room 10/10"

"We booked this to start our Anniversary trip, but were sadly disappointed. At the front desk, I was asked if I wanted the balcony to overlook the parking lot and I was very shocked that she was asking since it was our anniversary and I booked a balcony room. We were told we were “upgraded” but our room was tiny-balcony was beautiful though. The first night, we had a screaming baby next door. We let the front desk know. The following night, we had someone yanked at the door in between our room...