"No wine opener in room nor at front desk nor at bar. We had to throw our expensive bottle away.
No water refilling stations. Ice machines on our floor and one floor up out of order.
No robes in room. No plastic laundry bags in room.
Had to move rooms at 8pm one night bc smoke detector faulty (not staff’s fault) but still a huge pain as we had numerous luggage’s while moving daughter out of dorm. We got only 2 free coffees for this big inconvenience.
Upon checking out, the kind staff member did...
"No wine opener in room nor at front desk nor at bar. We had to throw our expensive bottle away.
No water refilling stations. Ice machines on our floor and one floor up out of order.
No robes in room. No plastic laundry bags in room.
Had to move rooms at 8pm one night bc smoke detector faulty (not staff’s fault) but still a huge pain as we had numerous luggage’s while moving daughter out of dorm. We got only 2 free coffees for this big inconvenience.
Upon checking out, the kind staff member did...