"Have stayed multiple times over the past 2 years never had any issues getting glasses with ice for the room was told no even tho I had stated I was staying. Went to reception to be told to go into the cafe boulevard to get it mentioned to the lady at reception that I had spoken to them and wouldn't give me any to be told she cant leave reception and that nothing else could be done. Had to also go and ask for a bath plug as there wasn't one attached or in any of the drawers within the room....
"Have stayed multiple times over the past 2 years never had any issues getting glasses with ice for the room was told no even tho I had stated I was staying. Went to reception to be told to go into the cafe boulevard to get it mentioned to the lady at reception that I had spoken to them and wouldn't give me any to be told she cant leave reception and that nothing else could be done. Had to also go and ask for a bath plug as there wasn't one attached or in any of the drawers within the room....
Tara