"Better than expected, the room was clean and quiet, pool area lovely and amazing spa. Breakfast was ok and the staff was very helpful and super nice, all spoke very good english. The only downside were the carpets in the common areas, they looked a little worn out and the lift was a little dodgy. A part from that, we had a very good time and would come back."
"Property was just OK . Selection of breakfast items were disappointing. Dinner menu was minimal and the food was not good . Pretty sure I got food poisoning. I felt ill the next two days . The bed was not very comfortable.
The best thing about the hotel is the location. It is very close to the Palace, which was nice."
"L'hotel si trova vicino ad una zona ben servita. In 10/15 minuti si arriva alla stazione ferroviaria e alla reggia , a piedi. Nella via parallela ci sono diversi locali di ristorazione. Il personale è stato gentile e disponibile. Per la colazione, per evitare sprechi , si è segnato alla sera prima quali tipologie di cibo si desiderano. Poi comunque nella sala sono adisposizione frutta, cereali, marmellate. La camera è spaziosa , mobilio nuovo, frigor, tv aria condizionata, balconcino. Bagno...
"It was very clean and the staff were wonderful considering that in this massive hotel we 6 people in my group were the only occupants! Sort of felt like the hotel in The Shining! We were told we were the last guests before it is turned into a college campus. Not sure if this is true or not. There was not a king size bed anywhere in this “hotel” and my upgraded room had a view of the dead trees and plants in the courtyard. No pool and all gym equipment had been removed.
I can’t express enough...
"The Grand Hotel Telese looks the part. An old grande dame of a hotel with lovely entrance and great hall. It was good for kids, lovely pool and the receptionist was warm and friendly. The rooms were fine and clean.
Dinner let it down badly. There's only one place to eat on site, and no one was around to take our order, despite having booked a time and it being quiet. When the food came, it was bland and missing ingredients you'd expect from the dish as described on the menu. When we raised it...
"Me gustó la amabilidad del personal.Cuando no funcionaba la máquina del café te servían ellos un muy buen café de la cafetería.Los camareros,recepcionistas,limpiadoras.......y todo el petsonal eran muy amables,educados y serviciales❤️
No me gustó la pisina,la lona que recubría por dentro la piscina estaba rota y sucia y le daba la sombra.Muy pocas tumbonas.
La mampara de la ducha de la habitación estaba vieja y sucia.
La habitación no tenía terraza ni donde secar bañadores y toallas."
"Let me just say that the woman that checked us in, Anita, was amazing! She was a shining example of positivity and professionalism in the face of mismanagement. The air conditioners did not work, but that's not her fault. We actually had to leave the hotel and find another hotel but Anita was the angel that made everything okay. As we left without any bad words without any bad feelings I told her to keep working and doing a good job just like she was because she was the person who made that...
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