"This inn is a three-building apartment complex functioning as a hotel.
Check-in was advertised as 2:00 pm, but room not ready when we arrived at 4:30. We were told it would be ready in 10 minutes, but an hour later, it was still not ready. So we were unable to use the room to change and rest before our evening event.
We paid for a two queen bed room, but received a one queen room with pullout sofa and no linens for said sofa. Staff declined to adjust rate to reflect difference.
When we...
"This inn is a three-building apartment complex functioning as a hotel.
Check-in was advertised as 2:00 pm, but room not ready when we arrived at 4:30. We were told it would be ready in 10 minutes, but an hour later, it was still not ready. So we were unable to use the room to change and rest before our evening event.
We paid for a two queen bed room, but received a one queen room with pullout sofa and no linens for said sofa. Staff declined to adjust rate to reflect difference.
When we...
Michael