البحث عن فنادق بتصنيف 4 Star في هوك من SAR 287

"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...

"We enjoyed our stay . Liked the shuttle to the airport. The restaurant was good. Really enjoyed the beds."

"Property was tired and the air conditioning was poor so the room was too hot to sleep properly"

"Nice upgraded room but needs a bigger bed. Staff at breakfast were very slow and often nowhere to be seen. Poached eggs took 15 mins and were hard on arrival. Nice hotel, good location, plenty parking. Just needs more attention by breakfast staff!"

"The location was excellent, close to the railway station and the RailAir stop, which is why we chose this hotel. Our biggest complaint were the two single beds, they were uncomfortably hot with only a single very heavy duvet. As simple sheet and blanket would be much more comfortable."

"Really helpful staff, nothing was too much trouble. Great location, upgraded rooms were good, lovely bar and outdoor terrace and we enjoyed an hour in the spa (N.B. not obvious when I booked the hotel but this is £10 extra per person for an hour and must be booked). Breakfast was good, only minor issue were the undercooked boiled eggs but there was plenty of other choice."

"Excellent"

"The air conditioning didn't work in our room, they were great and moved us to another room. The sink in the bathroom in the second room was clogged and needed maintenance. The food service was good and having the airport shuttle bus stop right outside was very helpful."

"Fire alarm at 7:30am. It was only on briefly. Bmy husband went to find out if everything was ok, and was told all patrons needed to evacuate as a precaution. He called us in the room to tell us to leave. However, there was no communication from the hotel staff about the need to evacuate. Apparently they'd searched all floors but we didn't see or hear from anyone on floor 4. Need to work on better fire or emergency evacuation communication."

"Really convenient. Modern, buzzy, friendly."

"We loved the hotel but it would have been preferable if Expedia had informed us earlier that the hotel was undergoing refurbishment."

"The room was lovely and bed supper comfy but then that would be expected as the room was expensive for what it was. Some biscuits with tea and coffee would have been nice. The toilet paper was very cheap quality which surprised me. Shower was fabulous and a good size. Tv was great quality and massive too. I hand the breakfast which was …’ok’ not bad but again quality was not great. Hash browns were not great at all a lacked flavour, texture and were like overcooked deep fried triangles of mash...