"The lady that attended to us at checking desk is mischievous offered us a suite that turned out to be just a superior room ,
she tried deceiving us with all this special things that comes with that room on 11th floor but for us we wanted what was guaranteed in writing and to Expedia over the phone september 2nd to give us a twin room
She told us they will put an extra bed by 6 pm so we went upstairs but there was no space for the so called bed , when I went back downstairs to question her she...
"This was a wonderful property and stay. The only thing better would be to have a free breakfast. However, there were other businesses close by that we could get pastries from. The hotel offered breakfast, but you had to pay for it.
This was very close to the train stop. We used it to go in and out of the city and to go back to the airport once we figured out how easy it was to use it."
"The hotel is extremely overpriced for what it offers. The mattress and bed are uncomfortable, and if you are staying in a room facing the so-called “indoor courtyard,” there is no air conditioning and no window that can be opened for proper ventilation. The room also lacks basic amenities such as a simple water kettle and refrigerator, which is difficult to understand at this price point.
The service is equally disappointing. No one offered to help with our luggage upon arrival; the staff...
"We had a great experience at the Phoenix Copenhagen. Hotel was lovely overall, very clean and the room was spacious. Beds were comfortable. Bathroom was great - we were offered the choice of bath or walk in shower on check in. Air con was good. Staff were charming throughout the stay, nothing too much trouble. Hotel was perfectly located to explore the city, 3 mins from two Metro stations and with cafes, restaurants and Nyhavn on the doorstep. Would recommend and I would definitely come back,"
"lovely staff. great breakfast although if I was staying for longer than 2 nights it might feel a bit samey. condition of the room was poor with black mould on bathroom sealant. I notified the hotel but there was no immediate response . they mentioned they would look into it after we left. would not stay there again. reminded me of a Travelodge waiting for an update"
"Loved this hotel for travel through Copenhagen. Easy walk on sidewalks to and from the airport. Breakfast is wonderful and can be included in your stay. Otherwise it is expensive."
"The staff did all they could, but when there simply isnt enough staff, not much they can do about it. It took a fairly long time to queue for check in, we had dinner in 1 restaurant, needed to wait for quite a bit simply for a staff to be free to show us the table, orders and pay the bills etc. This is probably management problem rather than individuals..."
"Wifi gratuito, posizione comodo da raggiungere in metropolitana e in bus. Unica pecca, in 4 notti fatte, non è mai stata rifatta la stanza né sostititi gli asciugamani e accappatoi. Inoltre, la tv prendeva solo canali danesi, per una struttura internazionale ci sia aspetta più varietà."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
