"Checked in to an uncleaned room. No sheets, trash cans full, everything used. Said they'd send a maid to clean it. Went back to ask for a different room. Got into new room. No compensation whatsoever. Ate dinner at the hotel. Waiter rarely visited, food to table was no less than an hour. Half an hour and asked twice for drinks. Finally got up after 2 hours and left as we were the last table and our waiter had just disappeared. Smaller wellness center. For the $500+ USD this was disappointing."
"The room didn't have Wi-Fi coverage, and the room's landline had networking issues, meaning I had to call reservations on my personal cell phone just to get the front desk number. It was also overpriced, in my opinion. We booked the cheapest room at ~$230 per night, which turned out to be a VERY small attic room with no AC. It just had a fan and a window that barely opened, so we didn't get any view from our room even though the front of the hotel has an amazing view.
Additionally, they are not...
"Excellent breakfast (but pricey at 19 euros each!), lovely and helpful staff. Welcome drink, our only concern was that our bathroom light wasn’t working."
"It was a very good breakfast. The room was a twin room. It was cozy but sufficient. I wish there were more available electrical plugs. The parking is pretty far from the front door is my real complaint."
"Strutrura grande, in buona posizione rispetto al centro del paese.
Camere abbastanza spaziose, bagni nuovi.
Colazione curata soprattutto per le torte.
Personale disponibile ed educato."
"L’établissement est daté. La chambre et vieille. En particulier, la salle de bain était mal entretenue (dégâts des eaux au plafond, calcaire sur la tuyauterie).
Pas d’avis sur la partie spa que je n’ai pas utilisé.
Le restaurant pour le soir doit être réservé avant 11h. Il serait bien d’en informer les clients en amont de l’arrivée car le Check-in ne se fait qu’à partir de 15h donc ce n’est pas cohérent.
Le petit déjeuner était correct."
"Alle Fragen und Wünsche wurden umgehend und zuvorkommend erfüllt, z.B. nach zusätzlichen Geschirr und Geräten. Pool und Grundstueck sauber und gepflegt. Sehr gutes Informationsmaterial über die Region. Sehr netter Verwalter."
"Wow, just wow! The location is idyllic and the care and attention from the host, Jure, was amazing. He went above and beyond to make sure we had a great time during our stay there. Breakfast was the best we’ve ever had, and nothing was too much bother. He also gave us maps of the local area and lots of advice on where to park etc…"
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