"We left the AirPods in the room. Frank contacted me and delivered it back to us at the airport. Excellent service and really want to take care of their customers. Thank you."
"Great food in the restaurant with a great amount of choices . Lovely cocktails too . The restaurant staff were excellent , so very friendly , always ready for a conversation , especially Jenny and Emily
Room was comfortable and clean
Positioned in a good spot , very close to everything"
"Location of this hotel is perfect, easy to get too all the sights. All the staff were friendly, helpful and attentive. Breakfast was amazing as was the Sky bar. We appreciated the snack bag for our early flight too!"
"I did not have a good experience at check-in. I arrived at 12:30 p.m. and asked whether my room was ready and if I could check in early. The front desk staff called housekeeping, who confirmed that the room was vacant and ready. However, I was told that check-in was not until 2:00 p.m. and that I would have to pay an additional fee to access the room early.
I found this disappointing. I understand that hotels may charge for a late checkout, but I have stayed at many hotels and have rarely...
"Nice hotel with excellent staff. Anh (Jane), I believe is the hotel manager and went to every effort to assist me. It is located in the heart of the Old Quarter on beer street and can be intense for the first timer coming in and out of the hotel at night. The touts are mostly friendly and I didn't hear any of the noise from Beer Street suggesting that the rooms are sound proofed well."
"Nice hotel with helpful staff! The amenities were a bit strange (gym was located across the street) and the spa was super expensive compared to other spas literally 2 establishments away. Overall it was a fair."
"I highly recommend Oakwood Residence! The staff are friendly and welcoming, the rooms are modern, clean, and comfortable, and the hotel is in a great area. It’s also close enough to the heart of Hanoi to easily explore the city while still being in a quieter area. I really enjoyed my stay and would definitely stay here again!"
"A wonderful stay in the heart of the Old Quarter. Location was perfect for exploring, and the restaurant was excellent. Most importantly, the staff’s hospitality was exceptional. The entire staff was incredibly warm, attentive, and helpful, going above and beyond. A special thank you to Jason who was immensely helpful throughout our stay. Highly recommended!"
"Très bien situé. Chambre familiale spacieuse. Personnel très agréable.
Manque quelques prises dans la chambre pour pouvoir tout brancher quand on est une famille."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
