Find 4 Star Hotels in Apse Heath from SAR 244

"Kids gift pack in the room was great! Room was very tired, and the bathroom was quite damp and mouldy. A shower only had a full height head, but no shower cap provided. Didn’t use facilities as when I booked the hotel it told me I needed to book and pay extra, we were only going to have an hour so didn’t bother bringing swimwear. Turns out swimming was an option available included for our booking. Dinner was disastrous, but once we had spoken to 3 staff it was dealt with. However it did put a downer on the stay which was for a special occasion. "

"Dirty stained towels, shower didn't work correctly, red hot rooms, window wouldn't open correctly, paint coming off the walls. No point in complaining at the front desk because I was only there late and gone early. Poor."

"Excellent hotel, Gracie & David on reception were a delight. Pool and sauna are very nice, huge bed and tv with chrome cast was a bonus. Would not hesitate to book again if in the area "

"Don’t rely on the availability of car parking or electricity! We’d picked this hotel because it had car parking at only a £5 charge, however there are not enough spaces for the number of rooms and we had to park on the street (which felt unsafe and cost £15.20 to park overnight, so £10.20 more than we expected to pay) and had we known this we would have stayed elsewhere. But the biggest issue was that our room didn’t have electricity! The lights in the bedroom wouldn’t switch on, so we only had the bathroom light to see by (so left it on all night to find our way. We also had to wedge the suitcase by the bathroom door to be able to use that light to find things!) and were unable to charge our phones. This caused a lot of anxiety being unsure if our phone batteries would last long enough for our 5am alarm and also to show our ferry tickets. We were able to have showers but I couldn’t wash my hair due to being unable to use a hairdryer or straighteners afterwards (which I know is not vital, but did mean I felt gross/self-conscious all of the first day of my holiday). We called reception to report the lack of light/power but they weren’t bothered - they said it’d have to wait until tomorrow when maintenance were in (so with it being a 1 night stay, that would obviously be after we had checked out!) and were unwilling to let us change rooms (it may have been fully booked and thus impossible, but they didn’t say) and didn’t even apologise!"

"It was our second time staying at the Langston Quays. We had a lovely stay both times. Room great, staff excellent, breakfast delicious. Something for all tastes. We will be back. It has a big thumb’s up from us 👍"

"Good"

"Room carpet is really dirty"