"Had a great stay at Hotel Casa! Super close to two subway stations so we were able to get to city center in 10-15 minutes. Our room was clean and we really appreciated the washer and dryer, though a little pricy per load."
"Location of the hotel is prime. Right accross from the Central Station. Easy access to trains going to/from the airport, other cities in the Netherlands and other European cities. Restaurants and shopping galore in this area, all withing walking distance.
Check-in experience was not pleasant, we were not informed of any perks that we get with our Expedia Status (Restaurant Discounts, and potential upgrades) we were not even offered the upgrade, nor was it even mentioned.
Rooms were clean, but...
"Room was clean , but for Hyatt you expect they will have a water bottle in the room , few napkins in the box. Staff was short patience , when I asked a question I was told “let me finish! “ the building was ok, staff needs some training how to deal with people."
"Love CitizenM and especially this location. Fun staff, good bar and easy access to food when you want it, day or night. Comfy bed and good quiet nights’ sleep."
"Staff was extremely helpful upon check-in as well as ordering us an Uber ride. Room was pretty nice, a little outdated however well maintained. Amenities were great. Wish we had time to stay and enjoy the bar. Thank you for a great experience."
"Room had ants, and the offer to get drinks at the bar by foregoing housekeeping was difficult to redeem. Also telling the front desk about the ants and the difficulty redeeming the drink offer did nothing. Housekeeping showed up and knew nothing about the ants until we showed them. The street was also at night. I would not stay here again."
"Nice hotel in the heart of the city, very convenient to get everywhere on foot. Staff were a little reluctant in assistance, both for booking activities and for follow up on expected upgrades. We were supposed to have a free bottle of bubbly in our room when we arrived and wasn’t there, had to ask about it and then provide a copy of our booking that showed it. That should all be in their system and be taken care of before guests arrive."
"High-quality accommodations for a bit higher travel budget but absolutely worth it. Especially the true delicious continental-style breakfast buffet!"
"I'm afraid to say i think we picked up a nasty case of bed bugs from the hotel. I have informed the hotel. Obviously there is no way of proving that they were picked up from there but this was the only place we stayed on our trip.
The room was very dusty and I think that's where they like to live. I did not see evidence of the bed bugs but my children have lots of bites.
Another thing that really disappointed me about this hotel is that there is no airconditioning, we stayed during a heatwave...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
