"First things First, while in transit to the hotel I got an email from them saying I needed to pay before 6pm or my reservation would be canceled, i called and explained to them that when booking online I chose the option to pay at the property, I was told that because people make reservations and don't show up therefore they needed payment, which i did, upon arrival I spoke to Umme at the front desk, she was very nice and allowed us to check in early, without an additional charge. When we got to...
"First things First, while in transit to the hotel I got an email from them saying I needed to pay before 6pm or my reservation would be canceled, i called and explained to them that when booking online I chose the option to pay at the property, I was told that because people make reservations and don't show up therefore they needed payment, which i did, upon arrival I spoke to Umme at the front desk, she was very nice and allowed us to check in early, without an additional charge. When we got to...
J.