"Breakfast was good. Staff at desk were helpful. Location was good. However there are a few negatives
The room was never cleaned during our 10 day stay. The floor was dirty even on the day we started our stay. The cleaning crew did the bare minimum - change towels, put some drinking water bottles and neatened the bed. I wish they could have swept or mopped the floor at least every other day. I hate to ill speak the cleaning staff but their service was unsatisfactory"
"Front desk charged me an extra $30 USD for my husband. After paying he asked which way we should go to find the room she said I'm talking to her since she is the one rented the room. That was so rude and disrespectful I couldn't even react I was so in shock. Very ignorant and rude of her first time in Trinidad and that is one experience I won't forget. Now I see what my husband was talking about."
"Disappointing Experience
Unfortunately, our stay at this hotel was very disappointing. The hotel appears to be seriously understaffed, and the bar and other services close much earlier than expected, which really limits the experience for guests.
What was especially frustrating was the lack of consideration for paying customers. While we were the only customers supporting the bar at the pool, we simply asked for some music to be played to create a better atmosphere, but our request was...
"The entire experience was wonderful with extremely helpful staff who were
friendly and knowledgeable. With access to nearby transportation which was
convenient for traveling to most locations and with great shopping especially
the mall and bank within walking distance made staying at the hotel a pleasure.
Definitely recommend staying there"
"All the staff were very friendly!
The AC in my room was making extra noise and therefore disturbed my sleep.
The staff tried to resolve the problem but without success.
They said a new unit would be installed nevertheless it wasn’t done.
The hotel is quite worn and could use some touching up.
Again very friendly staff all the way."
"Checking in was efficient, and communication was professional. Facility is extremely nice value for money. I did not like the fact that the Cat location and its litter was right next to the door entrance."
"Hotel have a hyatt vibes very clean,air-conditioning works excellent only thing missing was breakfast but everything was excellent and checkout 24 hours a plus"
"The staff was very pleasant, that's the only positive. This hotel should be totally demolish and rebuild. The rooms are outdated, the walls were so thin and the cieling being high made it seem the guest in the other rooms were talking to you. There was a event close by, were when the music was playing it was vibrating the whole room..many of the guest had to vacate that day as it was too much to deal. The hotel did not inform guests of the disturbance prior to booking."
"This place is where people pay nightly to come with women or men. It’s a motel. They have a $300 TT pass for the day and the building was terrible the facility the whole surround in everything is terrible is degrading. I believe that Expedia shall not entertain the Alecia‘s palace anymore. It’s false advertisement. It’s not up to the standard at least for me. I like standard like where I’m staying in book reef right now where I’m gonna stay in the Hyatt K-pop hotel that kind of standard it’s not...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن بورت أوف سبين
جرب المطاعم المحلية، والخيارات الترفيهية، والشواطئ في بورت أوف سبين!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
