"The entertainment factor for kids was good, the beach also nice and calm, but the staff seemed overworked and exhausted. They charged us for 3 pool towels when we didn’t even realize we had to return them at the end of the day, we left them by the pool. We did not take the towels, and so they charged us for something we did not even get. We assumed staff collected all the towels at the end of the day. Front desk and manager was not helpful at all, more rude than anything else. The food was below...
"The pool and view are awesome. Sadly, this hotel clearly has slid into disrepair. There were at least 30 mosaic tiles loose on the shower floor--one cut my foot. The walls looked like a 12 year old did the painting--so much paint on the beautiful tiles, ceiling, door trim. Doing a nice job on the paint would have cost almost nothing, so sad! Hundreds of tiny ants crawling around the porch slider. Electricity out both nights. Second night from midnight to after 10 am--so no ac, running...
"It’s a fairly cheap place; it’s right on the beach; and it’s just a few minutes off the pan-American highway. If you are traveling through and need a cheap convenient place to rest your head, this is it. The staff is kind and genuinely want to help you. Breakfast (patacones, fried Panamanian tortilla, eggs, sliced cheese) was included in my room rate - it was surprisingly decent.
That said, you get what you pay for so don’t expect anything fancy. The property is old and quite dated. The...
"What a wonderful place to find out what life on the Pacific coast of Panama is like and what it can be for you.
Brooke and her staff are everything you would want in them. Friendly, knowledgeable, accommodating and supportive.
Breakfast is included and is the only meal served daily. Definitely try El Parque restaurant in San Carlos. Delicious and inexpensive.
Being a small lodge on the ocean makes it special.
FYI: No TV, no fridge, no microwave in my room but an awesome ocean view, a...
"We arrived late and when we got there they had given our room to someone else and stated that when the request came in from Expedia they were already sold out. So, in the middle of the night we had to go searching for another place and then sleep. I’m still waiting to be refunded."
"the property is gorgeous and the rooms are comfortable and nice. Don't expect a tv in your room, or a refrigerator. It is more like a very nice bed and breakfast. the restaurant was very nice and moderately priced and breakfast, which is included, was also very good. It is about a 10 minute drive to the little main area of the Valle but not bad. The pool was nice enough, but small. The staff is very friendly and helpful."
"Bathroom sink leaked. Check in is totally a mystery. While in the resort you are treated by category.
Renter or owner and facility use is broken out the same way. Make you less than."
"I was told to call 24 hours in advance, and the lady that answered said we did not have a reservation and she spoke very good English, and this was two phone calls one by me and one by my friend who is Panamanian. She said she had not dealt with Hotels.com since Covid, I booked another place not through hotels.com
You refused to publish my review… and that is wrong wrong wrong. Hotels.com should fix the problem!"
"Staff were very welcoming and helpful!
Room was basic, but adequate for a one night stay and A/C worked great. Many restaurants and shops in close proximity to the property. Was a nice touch to see towel swans on our bed upon arrival!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.