البحث عن فنادق بتصنيف 3 Star في أورانج من SAR 384

"Was booked for three nights at this hotel. Got there and they had given my room away. Said that they had run my card before I even got there and that it declined, which it actually didn’t, my credit card company froze my card because I thought it was fraudulent, so they canceled my reservation. No phone call or anything. Upon arrival to the hotel Expedia said that my room was still booked. The lady at the front desk was extremely rude. Called to speak to management the next day and they said...

"When you walk in the front lobby, it smells like sewerage. The front desk people were nice. Restaurant and breakfast were good. Problems were they did not service our room, we had a queen sheet on a king bed and we asked them to change it because it popped off. The worse part was no hot tub and that is the only reason we stayed there. They blamed it on Expedia not changing it on their site. They said they would contact Expedia again. There were screaming young kids with no diapers in the pool....

"Parking was ok. Felt there was plenty up front "

" great!"

"Always great."

"Perfect, clean, comfy, convenient location, breakfast was great too!"

"Good"

"Did not eat at establishment. Elevator area (lobby) has a stale odor. Room appeared to be clean however the Comforter appeared dirty. Sheets were questionable. Bathroom had hair in the sink and shower. I went out and bought supplies and cleaned the room. Stayed there due to daily radiation therapy at Yale. Staff was friendly, no noise so I overlooked the issues. "