"The Portpatrick Hotel never fails to disappoint.
The location is wonderful but the hotel itself is poor, poorly maintained and no attention to detail by housekeeping when preparing rooms, with empty soap dispensers in the bathroom.
The hotel just seems neglected, badly managed and understaffed by people who have little or no training in hospitality.
At best the breakfast was disappointing, the hot food in the buffet was edible, but the presentation and other items sadly lacking."
"Friendly helpful staff, clean room slightly tired, excellent breakfast with quality sausages and bacon!
Friday and Saturday nights can be quite loud outside the hotel being a city centre location."
"We stayed here while attending a wedding at the nearby Trump Turnberry hotel. The hotel is a short 15-minute drive from Turnberry and right on the coast road with fantastic views. The hotel has an ample car park and spacious rooms. We found the rooms perfect for our 1-night stay. Included in the room rate are various cold breakfast items like cereals, croissaints, ham in the fridge, fruit yougarts, milk for making tea/coffee. I would not hesitate to recommend this superb hotel."
"Classic double room king bed turned out to be a very small double, with just enough space for 1 person really..So a bit disappointing...Staff were very helpful and food in restaurant was good."
"We stayed just the one night. The staff were very friendly and eager to provide good service. We enjoyed a pleasant drink on the lovely patio overlooking the river followed by a tasty meal in the bar. Breakfast was excellent . Our room was fairly basic with quite a small ensuite . The WiFi was good. We were pleased with our stay which represented good value."
"Nice location set on a rugged isolated spot of the Scottish coastline. Nice views, friendly & helpful staff with an exceptionally fine dining experience in the evening. Breakfast was good value too."
"DON’T SKIP OUT ON THE BREAKFAST.
This place was great and the staff were all so helpful. Really impressed. I’m very glad I gave the breakfast a try because it was well worth it. They are very accommodating here and all the food is fresh.
I’m sure I’ll be back."
"Inn was closed so no food or drink. No notification prior. Looked like I’d be only person the premises. Expedia took payment prior despite instructions saying property would take payment. The inn still expected payment.Ended up being sent to another hotel which was much nicer."
"Really nice room. Bathroom was lovely (some hairs in sink when we arrived, but not that a big deal).
There was a wedding on in the hotel, with music heard thumping in our room until quite late (we’re not killjoys, but it was impossible to sleep and very loud).
It would have been good to know this when booking, as we would have looked elsewhere. Called down to ask reception and they were dismissive and a bit rude. Also loud music heard in room in the morning as well."
"Staff were super friendly and helpful. Hotel seemed newly renovated and was clean and comfy. Room had some extra amenities than most hotels, which we loved. Friendly locals and good food!"
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