"When I arrived, my reservation had already been fully paid in advance. However, at check-in, I was asked to pay for the room again, which resulted in being charged twice for the same reservation. Unfortunately, the staff member who assisted me at check-in was not particularly helpful when I tried to clarify the situation.
Fortunately, at check-out, another staff member was very kind and professional. They reviewed the charges, immediately understood that the room had been paid twice, and...
"Excellent hotel apartment with separate living room / kitchen. Very well maintained. Reception were great as we arrived close to closing time, but they stayed on to get us parked and provided a map with recommended walking route to the old city.
Convenient location with a 15 minute walk to the castle / cathedral."
"I arrived to hotel and there was nobody at reception. I waited 2 hours outside and I missed a group activity I had paid for. A person came to help after 2 hours."
"The hotel is well maintained and comfortable. The staff were helpful. The train station is within walking distance for us. The location is favorable."
"Wow, I couldn’t wished for a better stay. The couple running the place are extremely helpful, kind and friendly. Clean rooms, beautifully decorated social areas. Central location and free parking outside the hotel after 7pm -9am."
"Nice stay, I booked a standard room so it didn’t have a luxury feel. I got what I paid for. It didn’t have coffee maker (no lid for the water compartment) and a tea kettle which were great. A few comments, the A/C never really cooled the room despite it being on 18C. They did check on it and got it to blow some cold air but it just took the edge off. Being Europe and a heatwave are also part of it.
Location was great for easy access to everything."
"2 nachtjes met de kids geboekt. Een leuke verblijf gehad. Gebruikt gemaakt van het zwembad en de spelletjes hoek. Medewerkers zijn zeer attent en behulpzaam. Ontbijt was goed. Kamers zijn ruim en comfortabel, alleen het geluid van de boiler? was storend in de avond. Genoeg winkelcentrum en restaurants in de buurt, dichtbij de snelweg en Lille centre is op 20-30 min rijden."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
