"Couldn't charge my drink at the bar due to GPay not being processed properly at check in. Restaurant/bar staff/bar manager not interested at fixing the issue with reception. I had to insist they made the senior receptionist/manager came to see me. No apology, no explanation about the error. Equally as bad as the other 2 - not customer focused, only interested in getting their 8 Euro through whatever means. Would not recommend this hotel and I certainly won't be staying there again!"
"Couldn't charge my drink at the bar due to GPay not being processed properly at check in. Restaurant/bar staff/bar manager not interested at fixing the issue with reception. I had to insist they made the senior receptionist/manager came to see me. No apology, no explanation about the error. Equally as bad as the other 2 - not customer focused, only interested in getting their 8 Euro through whatever means. Would not recommend this hotel and I certainly won't be staying there again!"
John