"Clean room , kind and helpful staff , perfect location and wonderful stay ! I came back after years and will come back again as it’s perfect for a weekend or a gateway trip immerse in nature and beauty ."
"Room was great, clean and comfortable.
Bar staff unfortunately didn't seem to know what they were doing and we were overcharged but staff on front desk were very helpful
Breakfast was good for most of our party but not much for a dairy intolerance.
Games room was a pound for each game.
Great and convenient that it is right next to The Wookey caves."
"The staff were very helpful, professional and polite. We felt welcomed from the moment we arrived. The young lady on reception was amazing, nothing was to much trouble for her. She's a credit to the hotel. The whole experience was brilliant, very relaxing stay before we continued our journey to Newquay. We will definitely be staying again in the future."
"It was ok when I stayed there in 2007 but on my sojourn in 2026 it had gone totally to seed. The lift wasn't even working. It wasn't great for my dad and his partner who are 83 and 87 respectively to be placed on the 3rd floor with no working lift! Although we were notified of this fact 3 days ahead of our stay, apparently the elevator had been out of service for several weeks. If we could have had proper notice we would have arranged alternative accommodation. Unfortunately, the notification...
"Really nice hotel and beautiful location. Rooms were clean and well maintained with great decor. Only gripe would be that there was a wedding on the night and they placed us directly opposite the main room where they were celebrating and it was extrememly noisey. Would of been better if they placed us further away to cater for everyone. This also meant we couldnt eat when we wanted and use the lounge or restuarant or have food to our room due to chefs being busy . More information on the event...
"We had requested a ground floor room away from busy areas in the hopes of not being woken up too early. Sadly, this hotel has very thin walls and slamming doors so no such luck.
The bathroom was dirty and in desperate need of refurbishment. The seals around the bath were black in places and the sink was partially blocked so took a very long time to drain. I don't know what had been left in the plug hole but it looked disgusting.
The bed was two singles pushed together, which is never a good...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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