Find 3 Star Hotels in Evington, VA from SAR 352

"It was not a clean hotel - sticky floors in the rooms, stains on the wall; it was clear that the room was not really cleaned. I stayed for two nights and while housecleaning came in to refresh the towels, they did not make the bed. What was funny was that I kept the towels hung, which I thought signaled that new towels were not necessary. The elevator was dirty as well. Because of the condition of the room, I did not try the free breakfast. "

"Good price. Nice room"

"Nice staff "

"Staff was very nice and the room was awesome. "

"The morning/daytime staff was amazing, so friendly and helpful."

"Nice hotel layout. The bathroom could have been cleaned better. Hair was still on the floor, and some areas could have been wiped down better. Other than that, it was a great hotel in a great location."

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."

"Nice stay"