"Big and clean room. Changing towels and bed sheets everyday. We can hear the train passing by, but it's just ok. Overall it's a good place to stay. Breakfast is just ok. As well as the location very close to terminal."
"Beautiful hotel which was very conveniently located to tourist sights. The rooms were spacious. We asked to change after the first night and being tucked into the top floor. For some that might have been nostalgic, for us with two kids and tall people, we preferred more head room! The breakfast was delicious!"
"This is the fourth time I have stayed at this hotel and I love it. I was facing the plaza this time and the lady that sings until 1-2 am was off key and kept me up. Someone needs to cut the singers off at midnight. But the hotel is wonderful."
"The room was nice and clean. The Simona, the staff, was extremely friendly and helpful. She stored our luggage before check-in and after check-out.
The location of the hotel was excellent, main attractions such as Duomo, Palazzo Medici Riccardi, Cappelle Medicee, Palazzo Vecchio, and Uffizi Museum, all within 10 minutes walking distance."
"First when we got there, they had not turned on air conditioning and the room was very hot in August. Then we turned on A/C and it was very weak and there was hardly any cold air. The bed was extremely uncomfortable and hard like rocks. The sheets were very hard and a strong smell of detergent. We had to leave the door open to yard and still couldn’t sleep. PLEASE DO NOT BOOK THIS HOTEL AND EXPEDIA SHOULD TAKE THIS OFF THE LIST."
"No dia da chegada, a recepção pelo concierge me pareceu um tanto hostil. A princípio pensei que pudesse ser apenas uma percepção minha, mas meu namorado teve a mesma impressão, o que reforçou essa sensação. O ponto positivo é que o hotel está muito bem localizado, o que facilitou bastante os deslocamentos e tornou a estadia prática. A acomodação estava limpa, dentro do esperado, mas o ar-condicionado não conseguiu lidar com a alta temperatura. Isso acabou comprometendo o conforto, já que o...
"Very poor service. No water in the room. Just an empty warm fridge. Staff were unhelpful and when paying local tourist tax they added thevtwobwatersvwe asked for withoutvtelling us. Front of team staff were so rude. Would never return"
"Great walkable location to attractions in Florence. Amazing kind helpful staff. Clean rooms. I would definitely recommend for both families and solo travelers!"
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