"We had a short, transitory stay at Success Hotel, and it was exactly what we needed. The room was incredibly clean and spacious, especially considering the very reasonable price. What really stood out, though, was the staff. They were so helpful and went out of their way to seamlessly arrange a taxi for us to Hanoi Airport for our next destination. I highly recommend this hotel for anyone looking for great service, cleanliness, and value in Hanoi!"
"Room was not clean, bathroom was NOT clean, after a 1 minute shower drain was blocked and bathroom flooded. Call up reception she looked at it didn’t try to fix the problem or give us another room to shower. "
"The property is clean, the staff was very helpful , free drop off to the airport , and was helping us to find a driver to take us to the train street even tough we only stayed in short hours . It’s highly recommended."
"Stay for 7 days, the check in and check out was quick efficient...good reception customer service..the room was clean, bed was comfortable, the bathroom was clean, the towels was clean, fluffy...Wifi was good...fridge was cold...daily room cleaning...the breakfast was good, cooked Vietnamese variety, hot pho soups, salads, coffee, juice..a decent 3-4 star hotel to stay at..great price$...it took care all of our needs to feel comfortable at this hotel."
"I am writing to formally express my profound disappointment and outrage regarding a recent hotel stay booked through platform . The experience was nothing short of a nightmare, severely impacting my travel and well-being, and reflects an unacceptable standard of service from both the property and, regrettably, from Expedia's customer support.Upon my arrival, the pervasive lack of cleanliness was immediately apparent and deeply concerning. The room, particularly the floor, was visibly dirty, and...
"I will say- I would recommend staying in the main hotel. However, I was first booked in a villa, and requested to change rooms. The villa was a beautiful 2 story condo-style, with a sitting area and kitchen. However, the main bedroom, which overlooks the water, did not have functioning AC. In the functioning AC room, the bathroom was overrun with drain flies. And unfortunately, staff decided to start garden maintenance outside the villa at 630am.
The hotel staff was very accommodating to...
"Nous avons payé 25e/nuit pour la chambre double. Le point le plus positif est le personnel qui est vraiment très gentil et accueillant.
Cependant, il n’y avait personne pour s’occuper de nos bagages, nous avons nous-mêmes pris le chariot pour les descendre de la voiture (notre chauffeur nous a donné un coup de main aussi). Un bout d’un moment l’une des réceptionnistes est venue mais étant plus frêle que moi c’était compliqué pour elle donc j’ai préféré m’en charger. Au départ, personne pour les...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسر ي شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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