"We booked through Expedia after 10pm and it said 24/7 service. We went to the property they denied us access saying it is passed check in hours. If that was the case why they let us book after check in hours? I contacted expedia they are trying to solve it but they said is up to hotel to refund, which is not answering. We had to go around the town to find available hotel in the middle of the night and had to pay double the price and loose so much time."
"We booked through Expedia after 10pm and it said 24/7 service. We went to the property they denied us access saying it is passed check in hours. If that was the case why they let us book after check in hours? I contacted expedia they are trying to solve it but they said is up to hotel to refund, which is not answering. We had to go around the town to find available hotel in the middle of the night and had to pay double the price and loose so much time."