Find 2 Star Hotels in Sparks, GA from SAR 199

"The person at check in was pleasant. Down hill from there. Elevator out of service. Dirty towel hanging behind bathroom door. Entire building in need of updating. Don't go to breakfast area 10 minutes before opening looking for coffee because woman setting it up will not be too accommodating. "It opens at 6:30". "I thought I could perhaps get a coffee, and there is none there." " it's because it's NOT 6:30". Better ways to address customers. Travel through this area upwards of 8 times a year. Will not be my choice for accommodations ever again. Train your staff on customer service and cleanliness."

"This hotel was a waste of our time and money! Our first room had a fridge that wasn’t working, and had a 2 inch gap from the front door to the floor(where insects and rodents could have come through). When we brought these up to the manager, they made an attempt to accommodate us with another room(after they had originally told us that no other rooms were available). That room was filthy and had not been cleaned since the last people stayed there. Potato chips on the floor. Dirt in the corners. Liquid spill stains on the floor, and some sort of liquid on the TV screen. Bathtub had water pooled in it. AC was literally being fixed when we walked in the door. When we brought that up to the manager, she gave us the option to go back to the original room or get a full refund(in 7-10 days) and find another hotel! We found another hotel! I do commend the maintenance guy, who did everything in his power to help us out. "

"Bugs in the room. Breakfast was subpar for a complimentary breakfast. "

"This hotel is very old and definitely shows its age. Any updates were hurried and completed badly. The tv didn’t work, paint on the ceiling from the walls and next to no water pressure. The sheets, as my son said, felt like lying on sandpaper. If you want a place to sleep overnight and leave immediately it will do as a push. I’m not expecting much for the price, but even I felt overcharged. The staff were super nice and friendly, and working with what they have, they did good. I think this place needs to be flattened and start again!!"