البحث عن فنادق بتصنيف 2 Star في أوتر ليك من SAR 264

"This was our worst hotel experience ever. When we walked in there was blood on the check in counter. We should have walked out then. The floor in our room was filthy. Our shoes stuck to the floor with every step so we never took them off. Our shower would not drain so the second person to shower had to stand in dirty water up to their ankles. We reported this but it was never fixed. We stayed seven nights and never got clean towels or our garbage emptied despite nicely asking the housekeeper...

"The pictures show an updated hotel. This hotel hasn't been updated at all and looks like the 80's throughout. Our sheets were soaking wet where I guess they didn't dry them all the way. I complained and was told that housekeeping won't be in until the next day. It was a miserable night laying on towels. They checked the room the next morning for leaks and found none. She said I wish I could refund you , but there's nothing I can do on my end. Terrible stay. I won't ever stay at one of these...

"Positive: Staff was terrific, room was very clean - pillows were very comfortable, and the breakfast was excellent! Would not only stay here again, but I would also recommend it to others. Negative: I wish there was a hot tub!"

"It was a clean is to access place to stay with a kind helpful staff."

"Fine."

"Needs ramps to office and rooms. Showers (not bathtubs) needed for seniors and handicapped. Bed was way too high. AC couldn’t be reached. Desk chair was rickety. I liked ADA height toilet. Room was very clean and neat."