"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid.
The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages.
Due to the festival and lack of alternative...
John Apopo