"Upon check in, I would say it was disappointing to get a second floor room with no elevator and a huge suitcase i had to lug up the stairs as a disabled person. Additionally, I received a call near midnight that my credit card had declined and I was required to come down to the office immediately to resolve. Unfortunately, I had an unexpected banking issue and with the time of notice was unable to create a solution for payment. I voiced my concern that this wasn't caught on check in when I could...
"Upon check in, I would say it was disappointing to get a second floor room with no elevator and a huge suitcase i had to lug up the stairs as a disabled person. Additionally, I received a call near midnight that my credit card had declined and I was required to come down to the office immediately to resolve. Unfortunately, I had an unexpected banking issue and with the time of notice was unable to create a solution for payment. I voiced my concern that this wasn't caught on check in when I could...
Victoria