Find hotels near Zumbro Lake, from SAR 358

"didn't do breakfast because of Mayo appointment and didn't park in hotel parking area because it is usually very crowded and difficult to utilize"

"Found bed bugs in a bed and a broken toilet and shower was about to fall off the wall"

"Room: sheets dirty, clearly not changed bed, but made. When asked for new ones had to go get them. Breakfast: eggs were spongy and tasteless "

"Room was clean and comfy. Hotel staff were nice and helpful. "

"Staff and management are amazing. The property is clean, well maintained and safe. I work in hospitality doing financial auditing and I am impressed with the customer service and professionalism here! We are in town getting medical care at Mayo, being less than ten minutes away from Mayo campus has been so convenient and I could not be happier with my experience at the property. "

"Didn't have breakfast "

"Valet parking is nice. The location is convenient to Mayo Clinic and Methodist Hospital. Shopping is close by if you need a break. The staff is generally nice. Body wash was out in the room and Kleenex when we arrived and we had to call down for that. Room temperature control was great. One issue is the noise. Even with a set time that guests should respectful to others and quiet down, it isn’t adhered to. On our second stay, when we called the front desk, they offered to call the police. It would seem much more reasonable to just send security to say “hey, these are the rules, watch your kids and don’t let them run all over with out you up and down halls slamming doors..” Then sent security who was very lax about it- we watched / listened and it was never going to be taken seriously. Some of us are not here for for play and to enjoy the city, we are here with serious medical conditions, or spending hours and days at the hospital with a very sick loved one; in these cases sleep is something needed and coveted. Maybe ask guests the purpose of their stay when booking them and place them on floors that make sense. It seems highly inconsiderate to put someone in a horrible and exhausting situation to deal with the inconsiderate guests when some of us truly just want to sleep. Even with ear plugs, air on, and a fan- the doors and walls are paper thin. I’m not sure we’ll stay again even tho we have many future medical trips. It’s really frustrating."

"The room was clean and the staff was very helpful"

"There was nothing in the kitchen. Breakfast was pre packaged muffins and coffee. We stayed 3 nights. The hall carpet looked like it hadn't been vacuumed in a long time and wasn't vacuumed while we were there. That was gross."