Search Resorts in Zerviana

"We were the first guests for the season and the staff was incredibly accommodating and kind. We would stay again."

"We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return."

"Nice room with balcony. Everything is modern in the room. Breakfast is good, but could be crowded and at these moments serving dishes are empty. Not enough staff to serve, clean, and prepare tables. We were there at the end of the season. Cannot imagine how they are operating in the season. Beach is nice but the water is shallow and you need to walk for a good 5 min to be able to go deep in the water. Beach chairs are very low and not really comfortable. Nice comfortable chairs are around the pool, but only 4 of them, and you cannot move them even a little bit to get a shade. They do not open any umbrellas on the deck with the statement that it is a wind. Even if it is not. Food in the restaurant is not something to write home about, but if you are on the beach, lazy to dress and go literally 2 small blocks to the main street, this restaurant is very helpful. People that are working in the hotel are very friendly and helpful. Always happy to help with any situation. Territory and rooms, including common areas, are clean. Area is turisty, there are a lot of good restaurants, a bus is operating on the main street and will bring you to the nearest small cities. Renting a car is helpful. "

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"Perfect 10/10. Beautiful property and location. The resort was spotless and the staff were cery friendly and courteous! I would stay here again in a heartbeat!"

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"Rooms are like Villas, bathroom, living room kitchen/dining area, then bedroom and large patio, all fantastic. Location was actually on the beach, could not be closer Shopping was a 2 mins walk to the main street with an abundance of restaurants. Free buffet Breakfast was good, and had poolside snacks and dinner here also because the food was so good. Our shower drain did not drain properly, that was my only complaint. All the staff seemed friendly but there was 1 guy in particular at the front desk that was exceptional, he was a local Greek guy, by the name of Kostas, who really took the time to make you feel welcome and took the time to write down all the best little places to go. Great worker and nothing was a bother to him. I would have this guy work for me anywhere."

"Hotel staff were excellent in particular customer relations who organised a special cake for a seven year olds birthday and were always on hand to help. A free room upgrade and good selection of food on offer all day. Would recommend and would stay here again."

"The staff were great, no fault to them at all… but the hotel and area surrounding were extremely drab. There is absolutely no vibe or energy at this hotel, the room has no decor, the shower was falling apart. Breakfast was gross. The neighborhood is pretty much the opposite of what you think Crete would be like… pretty much everything about the place was tired and sad. We regrettably booked 19 nights and spent about 14 of them at other hotels in way better areas. "