See all properties

Hotel Helvetia

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi
Family Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi
Family Suite | Living room | Flat-screen TV
Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is SAR 532
SAR 590 total
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Economy Twin Room

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Single Room

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt–Sunnegga Funicular
Located close to Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A 24-hour front desk, multilingual staff, and a gift shop
  • ATM/banking services, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Hotel Helvetia include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

Similar properties

Local cuisine

Hotel Restaurant Le Mazot Zermatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
9.2 out of 10, Wonderful, 85 reviews
The price is SAR 724
SAR 789 total
includes taxes & fees
30 Jun - 1 Jul
Hotel Restaurant Le Mazot Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of 28 Jumada II 2025, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 11 Rajab 2025 start from $147.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Check-out is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 708 reviews
Rating 8 - Good. 285 out of 708 reviews
Rating 6 - Okay. 173 out of 708 reviews
Rating 4 - Poor. 65 out of 708 reviews
Rating 2 - Terrible. 41 out of 708 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Good accomodation
Stayed 1 night in May 2025

2/10

This is the most horrible hotel I stayed in my travel history
Stayed 1 night in Jun 2025

10/10

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025

10/10

Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Stayed 1 night in Apr 2025

8/10

It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Stayed 1 night in Apr 2025

10/10

Location and ambience was excellent...... Recommended...
Stayed 1 night in Mar 2025

8/10

Best location ever
Stayed 6 nights in Jan 2025

6/10

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024

10/10

good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

8/10

Very kind personal. Location is good. For sure I am interested to come back here again.
Stayed 1 night in Mar 2025

2/10

Bathroom light is too dull, too congested, no elevator, rude staff
Stayed 2 nights in May 2025

4/10

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.
Stayed 1 night in May 2025

2/10

The room is very small and inconvenient. There is lots of stairs and have to carry the luggage up the stairs. Felt very uncomfortable.
Stayed 2 nights in May 2025

2/10

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small
Stayed 1 night in Apr 2025

10/10

Lovely
Stayed 1 night in Jan 2025

10/10

Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

6/10

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
Stayed 2 nights in Jan 2025

8/10

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Stayed 1 night in Jan 2025

8/10

Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024

6/10

Comfortable
Stayed 1 night in Dec 2024

6/10

The owner was kind and accommodating.
Stayed 1 night in Sep 2024

8/10

clean and comfortable room in a small hotel with a great location, however the breakfast was very light. If you are a senior be aware there is no elevator ( we were on the fourth floor) , also if you are over 6 feet watch your head !!!
Stayed 5 nights in Dec 2024

4/10

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .
Stayed 2 nights in Mar 2025

8/10

Large rooms, convienient location
Stayed 2 nights in Aug 2023

4/10

The location is very convenient but it is also above a bar which must stay open until 5am on weekends (not sure about during the week). Makes it a bit hard to sleep with the noise. Also note it is up a couple of flights of stairs with no elevator. There is no front desk, they just leave a key on a peg board for you. This is basically a worn out budget hotel. The bed was actually comfortable. Internet was a bit spotty. Overall if you can afford another hotel I would suggest not staying here, but if you plan to party all night this is a perfect choice.
Stayed 2 nights in Mar 2025