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Hotel Elite Zermatt

3.0 star property
Mountain ski retreat with dining and a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Elite Zermatt

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Sports facility
Property amenity
Lobby
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room | Premium bedding, minibar, in-room safe, desk

Superior Single Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (Matterhorn view from balcony)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 23.47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30.16 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Spring water bathtub
  • 19.74 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Youth Hostel Zermatt
Breakfast included
Pet friendly
Free WiFi
Restaurant
8.4 out of 10, Very Good, (170)
The price is SAR 724
SAR 783 total
includes taxes & fees
3 Nov 2024 - 4 Nov 2024
Youth Hostel Zermatt

About the neighborhood

Map
Hofmattweg 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 5 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt-Furi Gondola - 12 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Elite Zermatt

Hotel rejuvenated in 2019 and located near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Elite Zermatt. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski storage. Treat yourself to a Swedish massage at Wellness Hotel Elite, the onsite spa. Enjoy onsite activities like ice skating, snowboarding, and sledding. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this hotel include:
  • Free train station pick-up, luggage storage, and concierge services
  • An elevator, a TV in the lobby, and tour/ticket assistance
  • Free newspapers, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Elite Zermatt offer comforts such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily

Policies

Check-in

Check-in start time: noon; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and up
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Elite Zermatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Elite Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Elite Zermatt?

Check-in start time: noon; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Elite Zermatt?

Check-out is at 11 AM.

Where is Hotel Elite Zermatt located?

Located near the slopes, this Zermatt hotel is in the city center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. St. Mauritius Church and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is only a 5-minute walk and Zermatt (QZB-Zermatt Train Station) is 5 minutes.

Hotel Elite Zermatt Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 155 reviews" "
Rating 8 - Good. 74 out of 155 reviews" "
Rating 6 - Okay. 22 out of 155 reviews" "
Rating 4 - Poor. 2 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in this hotel is the best.

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm stay
Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Stayed 1 night in Sep 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As everything you want
Lovely Little Hotel very clean and comfortable and at a great price and great location
Stayed 1 night in Jun 2022

6/10 Okay

Amparo c

Traveled with partner
Disliked: Amenities
does not have jacuzzi, smaller room
Stayed 3 nights in Dec 2021

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Stayed 8 nights in Dec 2019

10/10 Excellent

Kathryn, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly!! It is in a very convenient location
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time.
Stayed 1 night in Dec 2018

8/10 Good

Daniel

Very nice and clean. Location was good too. Just a little pricey.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elite
Central location. Convenient for station and restaurants. Friendly staff and nice breakfast. Good size room.
Stayed 1 night in Oct 2018

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay at hotel elite zermat. The bathroom was big and the breakfast was sufficient. We got a little worried that we were going to miss our train because we left our luggage after the checkout but there was no front desk when we were about to get back our luggage. Good thing, there was a number we could call to help us with our luggages
Stayed 1 night in Sep 2018

8/10 Good

Sungae

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Stephanie, New Jersey

Liked: Staff & service
Disliked: Room comfort
Nice stay
Had a nice stay the room was great but the place is a bit old and rough around the edges. Enjoyed a delicious breakfast which was included so that was a big plus. However the pillows were terrible like a piece of cardboard with a sheet over it.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
trip to Zermat
The location is great but this hotel the room is so smell.. The carpet is so old.. Smell Odor
Stayed 2 nights in Sep 2018

10/10 Excellent

Sue, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, a 5 minute walk to train station, restaurants, and trail heads. Room was fantastic with a balcony and a view of the mountains.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מקום מצויין
Stayed 1 night in Sep 2018

8/10 Good

Brett, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
I only stayed 1 night but I was very happy at the price I paid. The hotel is in a great location only 10 minutes walk from the station and right in the centre of the village. My single room was very basic but nice and clean and the continental buffet breakfast was sufficient. Staff were friendly and the WIFI was excellent but the highlight was looking up at the Matterhorn from my window and balcony.
Stayed 1 night in Sep 2018

8/10 Good

emily

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice Hotel - Rude and Useless Staff
Although this hotel was great with a good location - easily within walking distance of the town and the Gongergrat train - the staff ruined our experience. When we first checked in the lady behind the counter couldn't find our reservation and was faffing around with the paperwork so much that check in took a very long time. We then paid the city tax and she gave us our key and she told us she would find our paperwork later. She did not give us a receipt for the city tax as she was in such a faf that she couldn't find our paper reservation. Then as we were checking out a different woman made us pay the city tax again saying that because we didn't have a receipt we obviously hadn't paid it. The woman we spoke with at check out was incredibly rude and unhelpful, and was the same woman that the night before we had asked if it was possible to have extra pillows and even though we said we were happy to wait for them - she very rudely said no and that she had to bring them up. She never brought them and they never arrived even after we asked again. The hotel was nice though and we had a good view of the matterhorn from our room, however I wouldn't stay here again as the staff and the city tax issue left a bitter taste in our mouth.
Stayed 2 nights in Aug 2018

10/10 Excellent

Chris, St louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for Zermatt
Stayed 1 night in Aug 2018

8/10 Good

Travellover, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The hotel is quite near the train station but can feel like a bit of a walk of you have heavy luggage. The bathroom is huge, spacious and clean. There was also a nice balcony to with a lovely view of the village. The room was comfortable and adequate. The breakfast was good and the staff was hospitable and helpful. They provided a kettle for us to boil water in the bedroom. If we go back, will stay at least 2 nights as the Zermatt village is really nice to walk around and explore.
Stayed 1 night in Aug 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very nice jetted bathtub, view of the Matterhorn, and good breakfast (cold cuts, cheese, breads, boiled eggs, yogurt, cereal, coffee).
Stayed 2 nights in Aug 2018