43-inch flat-screen TV with premium cable channels
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande
Frequently asked questions
Does Hotel Zapotlan have a pool?
Yes, this property has an outdoor pool.
Is Hotel Zapotlan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Zapotlan?
Self parking is free at this property.
What time is check-in at Hotel Zapotlan?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Zapotlan?
Check-out is at noon.
Where is Hotel Zapotlan located?
Situated in Ciudad Guzman, this hotel is within 1 mi (2 km) of Municipal Garden and Colima City Regional History Museum. Las Penas Ecological Park and Laguna de Ciudad Guzman are also within 3 mi (5 km).
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Hotel Zapotlan Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 79 out of 142 reviews
10 - Excellent
79
Rating 8 - Good. 19 out of 142 reviews
8 - Good
19
Rating 6 - Okay. 25 out of 142 reviews
6 - Okay
25
Rating 4 - Poor. 10 out of 142 reviews
4 - Poor
10
Rating 2 - Terrible. 9 out of 142 reviews
2 - Terrible
9
8.4/10
Cleanliness
8.0/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10
Excelente hotel !
jesus
Stayed 5 nights in Apr 2025
10/10
Todo excelente
Ulises Elias
Stayed 1 night in May 2025
10/10
Excelente
Carolina
Stayed 1 night in May 2025
10/10
Everything whas good
Lorena
Stayed 4 nights in Apr 2025
8/10
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Ingrid
Stayed 1 night in Mar 2025
10/10
Very nice place
Moises
Stayed 5 nights in Jan 2025
10/10
Very nice personal at check in
Patricia
Stayed 1 night in Jan 2025
6/10
It was very noisy every night it sounded like some one was working every night
Sergio
Stayed 7 nights in Mar 2025
10/10
Good
Julio
Stayed 5 nights in Jan 2025
10/10
I liked everything at the hotel.
Thank you 😊
Jesus
Stayed 3 nights in Oct 2024
10/10
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Sonia
Stayed 7 nights in Sep 2024
10/10
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.
Jose P
Stayed 1 night in Aug 2024
6/10
The bed is a full and not comfortable at all.
Marivel
Stayed 1 night in Feb 2025
10/10
.
Bella
Stayed 2 nights in Dec 2024
6/10
This facility is very unsafe
Tile sleeper for shower
Cesar
Stayed 1 night in Nov 2024
10/10
Everyting was new
Antonio
Stayed 1 night in Sep 2024
10/10
The affordable prices ,
Very kind humble recepcionistas
And all people that stay there they respect the rules of the Hotel,
The Hotel it’s a historical peace of :Zapotlan el Grande that was the old name of the town now
The name is : Ciudad Guzmán.!
Jose P
Stayed 1 night in Apr 2024
2/10
I m sick because no blankets it was so cool bad service terrible
JAN
Stayed 1 night in Jan 2025
10/10
Very Nice People working.
Jose P
Stayed 2 nights in Apr 2024
10/10
Poor costumer service
Julio
Stayed 2 nights in Jan 2025
10/10
All good
Ana Itzel
Stayed 1 night in Aug 2024
6/10
The hotel looked nice- almost like an hacienda vibe. However, the room was smaller than expected, and the front door was see-through and a curtain was used for more privacy. The location is in the middle of the centro which was convenient but right next door was a cantina so a lot people were coming in and out which made it noisy and hard to sleep
Angelic
Stayed 1 night in Feb 2024
6/10
Unacceptable to not have blankets on the bed. Bed had only one sheet to cover with. Front desk had no extra blankets for us to use. Middle of the night we thought about removing curtains to get some covers because We couldn't sleep for being cold. We got to a point to shiver. Also the room had only A/C. Terrible night
gloria
Stayed 1 night in Oct 2024
4/10
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds.
Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem.
The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window.
We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us.
I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.