Hotel Crocus sits in the heart of the city center, offering a peaceful retreat with both indoor and children's pools. Travelers rejuvenate at the SPA with facials and massages, then enjoy coffee in the garden or café while the helpful multilingual staff take care of everything.
Located in Zakopane, Hotel Crocus is in the city center and near a boardwalk/promenade. Tatra Museum and Karol Szymanowski Museum are local landmarks, and the area's natural beauty can be seen at Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and Tatra National Park Slovakia. Traveling with kids? Consider Zakopane Aqua Park and Snowlandia Snow Maze. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and ice skating. Visit our Zakopane travel guide
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Crocus. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
An indoor pool and a children's pool
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Supervised childcare (surcharge), a front-desk safe, and massage treatment rooms
Free newspapers, luggage storage, and laundry services
Room features
All guestrooms at Hotel Crocus have comforts such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with children's robes and free toiletries
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Ski shuttle nearby
Uncovered self parking on site (PLN 50 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 70 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Children's pool
Foosball table
Full-service spa
Gym
Indoor pool
Sauna
Ski storage
Steam room
Table tennis
Family friendly
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
In-room refrigerator
Indoor pool
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
1,722 square feet of conference space
3 meeting rooms
Business center
Outdoors
Garden
In a national park
In the mountains
Terrace
Full-service spa
3 treatment rooms
Body scrubs
Couples treatment rooms
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Spa open daily
Sports massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Handrails in stairways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Children's robes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately PLN 70 per person
Airport shuttle fee: PLN 500 per vehicle (one-way)
Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
Uncovered self parking fee: PLN 50 per day
Pet fee: PLN 80 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane
Frequently asked questions
Does Hotel Crocus have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.
How much does it cost to stay at Hotel Crocus?
As of 6 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Hotel Crocus on 12 Rabiʻ I 2026 start from SAR 519, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Crocus pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking is available for PLN 50 per day.
What time is check-in at Hotel Crocus?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Crocus?
Check-out is at 11:00 AM.
Does Hotel Crocus provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of PLN 500 per vehicle applies.
Where is Hotel Crocus located?
This family-friendly Zakopane hotel is located in a national park, within a 15-minute walk of Wielka Krokiew, Snowlandia Snow Maze, and Zakopane Aqua Park. Krupowki Street and Koziniec Ski Lifts are also within 15 minutes. Zakopane Station is 23 minutes by foot.
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Reviews
Hotel Crocus Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok.
PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Были с семьей со 2 по 6 января. В Закопане ездим более 20 лет и много где проживали.Есть с чем сравнивать. Хороший отель с хорошим завтраком. Бесплатная парковка , местоположение не в центре Это хорошее сочетание цены и качества, комфорта и удобства. Есть спа-центр, но к сожалению мало им пользовались, так как все свое время проводили то на горках, то прогулки по городу.Отель рекомендую
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing.
The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Excellent service (the staff had this no-problem attitude - super positive) and fantastic free breakfast. No negatives. Rooms were not over the top but very clean, cozy and comfortable.
Fantastiskt hotell. Fint spa. Härliga behandlingar. Fina rum. Extrasängen var bra- brukar ju vara dåliga sängar annars. Vi är väldigt nöjda. Bra mat också. Låg centralt. Lätt o gå till bussen och åka mot bergen.