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Best Western Plus Congress Hotel

4.5 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Best Western Plus Congress Hotel

Daily full breakfast (AMD 7500 per person)
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Gym
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking included
The current price is SAR 425
SAR 511 total
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
1 Italy Street, Yerevan, 0010

What's nearby

  • Republic Square - 5 min walk - 0.4 km
  • Blue Mosque - 5 min walk - 0.4 km
  • Yerevan Opera Theatre - 17 min walk - 1.5 km
  • Yerevan Cascade - 2 min drive - 2.1 km
  • Mother Armenia - 3 min drive - 2.8 km

Getting around

  • David of Sassoun Station - 10 min drive
  • Yerevan (EVN-Zvartnots Intl.) - 21 min drive

Restaurants

  • ‪Vibe - ‬6 min walk
  • ‪Բորշ - ‬3 min walk
  • ‪Sherep - ‬6 min walk
  • ‪Marriott (Vienna) Cafe - ‬6 min walk
  • ‪Чайный Домик - ‬2 min walk

About this property

Best Western Plus Congress Hotel

Luxury hotel near Republic Square
You can look forward to an airport shuttle, a poolside bar, and a free daily manager's reception at Best Western Plus Congress Hotel. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Accent Restaurant, features pool views. Fitness classes are offered at the 24-hour gym; the property also has a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • ATM/banking services, laundry services, and outdoor furniture
Room features
All 126 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar
  • Vincent Wine Room

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AMD 4000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Frequently asked questions

Does Best Western Plus Congress Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from May 9 to September 30.

Is Best Western Plus Congress Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of AMD 4000 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Congress Hotel?

Valet parking is free at this property.

What time is check-in at Best Western Plus Congress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Congress Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Congress Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AMD 9000 per vehicle applies.

Where is Best Western Plus Congress Hotel located?

Located in Kentron, this luxury hotel is within a 10-minute walk of Republic Square, Blue Mosque, and Museum History Yerevan. Singing Fountains and Museum of Modern Art are also within 10 minutes.

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Best Western Plus Congress Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 244 reviews
Rating 8 - Good. 90 out of 244 reviews
Rating 6 - Okay. 23 out of 244 reviews
Rating 4 - Poor. 7 out of 244 reviews
Rating 2 - Terrible. 9 out of 244 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
I booked this Hotel for my parents and overall they were happy with this property although they said the room was a bit small
Stayed 2 nights in Jun 2025

6/10 Okay

Alexandre

Disliked: Property conditions & facilities
The location is excellent. The breakfast is good. The rooms were dated. The interior design is tasteless. The bathrooms were small and in need of renovation. The lobby is not cosy. I had to wait 20 minutes to be checked in because in the evenings, one person mans the reception. Overall, I did not like my experience. I do not believe this hotel deserves a four-star rating. In my view, this is a three-star hotel. I stayed in Hilton and Tufenkian hotels and both were superior.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Feb 2025

10/10 Excellent

Lida

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

250326

Great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Staff

Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.
Stayed 1 night in Nov 2022

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Yerevan

Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.
Stayed 3 nights in Feb 2023

10/10 Excellent

arbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are nice and smiley and they speak English
Stayed 6 nights in Sep 2023

2/10 Terrible

Monier

My flight delayed , hopefully tonight I will check in at this hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
In the shower water is not powerful
Stayed 10 nights in Sep 2024

6/10 Okay

Armen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were continue lying to charge an additional fees
Stayed 4 nights in Jul 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service
Although we had a great time in Armenia, but we weren’t happy with our hotel. The walls were super dirty and had so many stains on it, pillows and blankets weren’t new, they were super old and used! The only plus point is the pool, nothing more;(
Stayed 3 nights in Aug 2023

6/10 Okay

Svetlana

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.
Stayed 1 night in Aug 2023

6/10 Okay

Arek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like the horrid stench in the room. The breakfast was old and not stored correctly.

8/10 Good

Christos

Liked: Property conditions & facilities, room comfort
The pool area is great for relaxing and the pool staff was kind. The lounge is stylish and overall nice contact with the reception and bar staff. The breakfast was little poor, especially when it comes to chees and ham assortments. The breakfast personal was mostly rude and stressing, especially two female staff that picked plates while still eating and always looked unpleasant. The cleaning in the room was bad, specially the clearing of the floor- no sweeping or vacuum cleaning at all during our 6 days staying there. Overall the best parts with the hotel was the location- close to “Kentron” and a nice park outside and that it was new, fresh and with a pool area there you can relax after a long road trip from the Armenian countryside.
The fountains in the park outside the hotel
Poolarea
Stayed 6 nights in Aug 2022

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Good: The swimming area and pool was good. Not So Good: The bed. It was not a king size bed. it was two twin that they were put together. There was no fitted sheet on the bed, and in the middle of the night there was a big gape between the two beds, therefore the sheet would came out and we were actually finding ourselves sleeping on the mattress. I also had a extra bed for my kid, but it was extremally uncomfortable. The staff were nice and they spoke English, but not so much knowledgeable about the area such as where we may find a PCR test site or where is a groceries store.
Stayed 4 nights in Aug 2022

2/10 Terrible

Aram

Disliked: Staff & service

Amenities Closed

I was thoroughly disappointed as the hotel failed to disclose the closure of its amenities, a critical factor in making my choice on where to stay. Hotels.com has a section for closures and remodeling, they've had months to update it. The hotel offered access to the Orange Fitness but the round trip took me 30 min plus taxi cost. After my initial dispute, they offered to cover taxi cost but that didn't make up for the time. After continued disputes, I suggested they need to refund a portion of my stay. They offered an insulting 5%, an amount that didn't bridge the gap between their nightly cost and a competing hotel that had no amenities. I extended my trip and quickly moved to the Ramada for the duration. It is a newer, cleaner hotel in the same area, would highly recommend it.
Stayed 7 nights in Jun 2023

2/10 Terrible

Vasily

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible reception

Please think thrice before staying here. 1. Rooms are very small 2. Very noisy. If the windows face the street, the noise of the street is such that you might think that you are standing on the street. If the windows overlook the pool, there is noise from the music. The staff is either rude or incompetent. As a gold member of hotels.com, I decided to exercise my right to early check-in. I was told to wait and I patiently waited at the reception for almost an hour, watching others come ahead of me. In the end, they gave me a room with the condition that I had to leave it at 10 am. handing over the key at 10 am, I found out that now I have to wait until my room is ready. This number was given to me only at 5 pm. But not only that, the next day when I left for the airport, I was told that I must pay for an additional one more stay at the hotel, since I checked into the hotel earlier than 2 o'clock in the afternoon. Of course, no one warned me about the need for such a payment at the time when I was given the key.
Stayed 1 night in Jun 2023

10/10 Excellent

Vicken

Stayed 10 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024