Holiday Inn Tlaxcala, an IHG Hotel

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Tlaxcala, an IHG Hotel

Ziplining
Meeting facility
Steam room, body treatments, hot stone massages, body wraps, body scrubs
Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is SAR 321
Price available on 04/11/2024

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Low Floor)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Carretera Tlaxcala- Apizaco Km 10, Santa María Atlihuetzia, Yauhquemehcan, TLAX, 90459

What's nearby

  • Xicotencatl National Park - 4 min drive
  • Centro de Convenciones de Tlaxcala - 8 min drive
  • Basilica of Ocotlan - 9 min drive
  • Xicotencatl Theater - 10 min drive
  • Government Palace - 10 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Página 199 Café - ‬1 min drive
  • ‪Tacos Oscar - ‬3 min drive
  • ‪Pollos los Mismos - ‬18 min walk
  • ‪Las Ranas 4 - ‬5 min drive
  • ‪Restaurante Plato Fuerte - ‬5 min drive

About this property

Holiday Inn Tlaxcala, an IHG Hotel

Family-friendly hotel in the mountains
Consider a stay at Holiday Inn Tlaxcala, an IHG Hotel and take advantage of a free grocery shopping service, a shopping mall on site, and a garden. Treat yourself to a manicure/pedicure, a body treatment, or a facial at Spa ModelArt, the onsite spa. The on-site international cuisine restaurant, Mayana, offers breakfast, brunch, lunch, and dinner. Enjoy the gym, as well as activities like ecotours, ziplining, and hiking/biking. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and access to a nearby indoor pool
  • Supervised childcare (surcharge), an elevator, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Restaurants on site

  • Mayana
  • Aguamiel

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Spa open daily
  • Steam room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 to 290 for adults, and MXN 150 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Tlaxcala
Holiday Inn Tlaxcala, An Ihg
Holiday Inn Tlaxcala an IHG Hotel
Holiday Inn Tlaxcala, an IHG Hotel Hotel
Holiday Inn Tlaxcala, an IHG Hotel Yauhquemehcan
Holiday Inn Tlaxcala, an IHG Hotel Hotel Yauhquemehcan

Frequently asked questions

Does Holiday Inn Tlaxcala, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Holiday Inn Tlaxcala, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Tlaxcala, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Tlaxcala, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Tlaxcala, an IHG Hotel?

Check-out is at 1:00 PM.

Where is Holiday Inn Tlaxcala, an IHG Hotel located?

Located on the riverwalk, this family-friendly hotel is within 6 mi (10 km) of Xicotencatl National Park, Basilica of Ocotlan, and Centro de Convenciones de Tlaxcala. Xicotencatl Theater and Art Museum of Tlaxcala are also within 9 mi (15 km).

Holiday Inn Tlaxcala, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 147 reviews" "
Rating 8 - Good. 19 out of 147 reviews" "
Rating 6 - Okay. 4 out of 147 reviews" "
Rating 4 - Poor. 2 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff’s friendly attitude , the customer service and amazing hotel conditions!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Daisy, Fontana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very nice and quiet. Everyone is very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Teresa, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was kindly and care to the us, Adriana in the restaurant was so nice always keeping us with hot coffee, the bedroom was so clean and nice I love the sheets and the white quilts on the beds, the view from my window was spectacular, the pool clean and warm all the time. Thank you so much for your service I enjoy a lot.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sweet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was amazing until I came back home and realized THE CLEANING STAFF STOLE MY CLOTHES! The four days I stayed I never asked for cleaning service or anything but towels but to my surprise they still entered my room and took the liberty of taking my clothes counting on me not noticing because I had so much luggage what a disgrace everything was 10/10 but stealing my clothes degraded themselves to a 2/10 the staff should not be allowed in your room when you clearly stated you didn’t want them in there. Im never coming back and that’s a fact! Going to such an expensive hotel just to get robbed, what a joke!
Stayed 3 nights in Mar 2024

10/10 Excellent

ILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Although the hotel is modern and clean, we were annoyed that key attractions, the suspension bridge over the waterfall, and the walking paths leading down to the river below the waterfall were closed after 3pm, the normal time for checking in.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy, Cary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food and serving staff are the best things this hotel has. Front office staff needs customer service training. They are never able to do anything without a manager and the manager is never at the property (so they say). Room I recently was in had dead insects in bathroom and near door.
Stayed 4 nights in Dec 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me fascinó la estancia, la cercanía a la naturaleza, la paz de los espacios exteriores, el Spa y la atención en general fue fenomenal!
Stayed 3 nights in Jan 2024

6/10 Okay

Tammy, Cary

Traveled with family
Disliked: Cleanliness
Breakfast buffet and serving staff are excellent !
Stayed 4 nights in Dec 2023

8/10 Good

Tammy, Cary

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed at this property before and most staff goes out of their way to accommodate and make our stay very pleasurable, especially the restaurant staff. The buffet is excellent. The front desk is probably the worst as customer service. My husband had work papers to scan and she was quite rude her name Salma. It seems that everything you ask them to do is painful and tiring and interfering with the conversations they have amongst themselves and the concierge, Other than that first impression, everyone else is outstanding!
Stayed 3 nights in Aug 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and colonial property. Great food and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Antonio, Anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Arpan, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Arlo Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view
Stayed 1 night in Sep 2022

10/10 Excellent

Arlo Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and stay
Stayed 1 night in Aug 2022

10/10 Excellent

RENE, ROMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Nice staff Lovely place
Stayed 1 night in Aug 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable. I did not like that I paid for the stay with breakfast, only to discover that is a limited breakfast option. I would had prefer to be charged more, to the unpleasant surprise that you can not do what you want, neither eat what you want. I had a meeting and wanted to have breakfast and have my meeting to save time. But it was not possible, even if you want to pay more, you would have to pay full amount and lose paid breakfast money. I will not go back. But despite that detail, it is a nice stay.
Stayed 1 night in May 2022

10/10 Excellent

Carlos Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Josue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bello!
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de todo su personal.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, sin duda regresaré. Solo sugiero colocar vasos en las habitaciones, y dos tazas para la cafetera, solo había una en habitación para dos huéspedes. Gracias!!!
Stayed 1 night in Oct 2024

10/10 Excellent

MARIAN ZITA CAYETANO Y

Liked: Cleanliness, staff & service, property conditions & facilities
ES UN LUGAR BELLO Y CALIDO. AMABLES TODOS.
Stayed 2 nights in Oct 2024

8/10 Good

Monica

Buen servicio
Stayed 1 night in Sep 2024

10/10 Excellent

maria elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024